Guides, Manuals, Parts & Support

Time and Date: Please ensure that the time and date are set correctly according to the local time zone. Please note that the mower can only work during daylight hours. The mower will dock automatically between sunset and sunrise. If the scheduled time you have selected falls outside of the sunrise and sunset times shown at the top of the schedule screen, the mower may not operate for the full duration of the schedule.

Rain Sensor: Rain may disrupt the schedule if the rain sensor is activated. Allow the rain sensor to dry or turn off the rain sensor. 

Mower is on Standby: If the mower was sent home using the “Home” button or stop button was pressed while the mower was on the charging station to pause charging, the mower will be on standby and will not resume the schedule. Please restart the mower from the charging station when you are ready for it to resume a schedule. 

This can occur in the first week or two of running a random pattern mower, however this will even out over time to leave a beautiful finish and healthy grass. To make uncut grass much less obvious from first install, it is advisable to first cut the grass with a push lawnmower to the desired length, then let the robot maintain it. If this is not possible, it is recommended to raise the robot mower height of cut to lightly trim the grass. The height of cut can be reduced daily over a period of one to two weeks until the grass is the desired length.  

It is not advisable to cut more than 20mm of the grass length with the robot mower (e.g. do not try to cut 60mm long grass down to 20mm). This will affect the battery run time and cause build-up of grass clippings on the underside of the mower. The lawn may also look uneven. As the mower becomes established in a schedule, the grass will become a uniform length.  

Please check that the charging station is set up according to checklist in section 2 above. Ensure that the orange strips are clearly visible to the mower. Ensure the charging station is set up on flat ground. If the charging station is set up on a slope, this may affect the visibility of the orange strips. Ensure the charging station is positioned 90 degrees to the edge of the lawn, with the entrance to the station facing into the lawn.

This mower works best with visually distinctive borders. If your lawn has edges that are not visually distinctive, for example  

1) borders which may have grass-like low growing plants 

2) borders which have many weeds growing in them 

3) mossy or weedy gravel or wood chippings 

4) paths which have grass or weeds growing through gaps 

The mower may mistake these areas for lawn and try to mow in these areas. Try to ensure that paths and borders are free from weeds and have a clear contrast or raised edge. OcuMow 18 is supplied with 10m of magnetic No Go strip which can be used to prevent the mower entering certain areas. Use the magnetic strip in areas which may be identified as lawn.